My Acer predator Helios 300 make a weird noise after shutdown

rakeshKiriyath
rakeshKiriyath Member Posts: 5

Tinkerer

edited November 2023 in 2020 Archives
I brought acer predator helios 300 (2019 model). Recently I had a problem, when I shut down the laptop it makes a weird sound (it's not like beep sound ) please help if someone finds any solution

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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2020 Answer ✓
    rakeshKiriyath please describe the weird noise exactly if possible record it and the full model number (which i took it from you other thread and will post it at the bottom of this post) and specs also is it brand new and was this noise always present since you bought it if so you should contact acer support and get it checked with them also if the noise comes from the fans could be a wire touching the fan blades somehow and the nvme drives also make static clicking noise thats normal 

    Model:

    <<<I have a acer predator Helios 300 model : ph315-52-77>>>>


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • rakeshKiriyath
    rakeshKiriyath Member Posts: 5

    Tinkerer

    Answer ✓
    Thanks for your suggestions bro, I fixed it. The sound comes from the speaker while shutdown, I gone to the device manager disabled my speaker and then I did the shutdown, now I don't heard any noise. Then I again enabled it after power on and shut it down once again, the sound doesn't appear.

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