Battery indicator - AN515-44

Maudlin
Maudlin Member Posts: 5 New User
edited December 2023 in 2020 Archives
Hey, folks.
New Netro 5 owner here. My model is AN515-44.
As far as I understand there are only two options for the battery indicator:
1. Charging - the light shows amber when the battery is charging.
2. Fully charged - the light shows blue when in AC mode.
Well, my battery indicator is OFF. The laptop is plugged on, the power indicator is on (blue) but the battery indicator is off.
Is it a malfunction? Is there anything to be checked?

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Hi @Maudlin

    First try a power reset and check if the issue is fixed.

    Check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. 

    Click "Accept" if this was useful to you!! :)
  • Maudlin
    Maudlin Member Posts: 5 New User
    `Thank you for your prompt response.
    I will certainly try what you proposed.
    However, it seems to me that a battery indicator off could be something normal. In this Youtube video:
    https://www.youtube.com/watch?v=KJylwYHCe8c
    at 0:32 min. the laptop is working normally with the batery indicator off. Nevertheless at 12:21 min it is on.
    I don't know what the difference is. I mean, apparently when it is on means fully charged but what is it when off?

  • Maudlin
    Maudlin Member Posts: 5 New User
    Anyone? Anything?