External keyboard pressing double letters when laptop is charging.

BowlSkater
BowlSkater Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hello, I have a Acer aspire 3 laptop. My external keyboard is malfunctioning whenever the laptop is charging, it's typing multiple times. The laptop keyboard is fine even when charging. When the laptop is unplugged the external keyboard is working properly. What supposed to be the issue? I badly need your help guys since I'm using this laptop for work. Thanks a lot. :)

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Try another external keyboard or check out the existing external keyboard on another machine. Jack E/NJ

    Jack E/NJ

  • BowlSkater
    BowlSkater Member Posts: 4 New User
    JackE said:
    Try another external keyboard or check out the existing external keyboard on another machine. Jack E/NJ
    Hi. It's working fine on my PC and my other external keyboard has the same issue in my laptop.  Both works fine when the laptop is unplugged and both malfunctions when charging. 
  • What is the model of the laptop? example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • BowlSkater
    BowlSkater Member Posts: 4 New User
    What is the model of the laptop? example an515-51-75kz.
    Hi, its a Acer aspire 3 A315-41G-R5U3
  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Try the other ports. The KB may not be fully compatible with the port.  Jack E/NJ


    Jack E/NJ

  • What is the keyboard model?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)