I have an Issue about my Nitro AN515-43 it blinks then freezes but it does have a sound what to do?

Ailerj18
Ailerj18 Member Posts: 14

Tinkerer

edited December 2023 in 2020 Archives
I have the unit for  3 weeks now but since day 1 I observe the issue it blinks then freezes I also contacted the Acer about it via Email they advice to visit the service center but right now I cannot go out any troubleshooting or advice for this?
This are the picture of the systems Task Manager with 2 mins boot up and System info.

Answers

  • RageRipper
    RageRipper Member Posts: 28 Enthusiast WiFi Icon
    Try reinstalling the GPU drivers and updating the BIOS.
  • Ailerj18
    Ailerj18 Member Posts: 14

    Tinkerer

    Try reinstalling the GPU drivers and updating the BIOS.
    How will I update the Bios is it risky? All GPU drivers are already updated a lot of people are facing the same issue.
    Try reinstalling the GPU drivers and updating the BIOS.
    How will I update the Bios is it risky? All GPU drivers are already updated a lot of people are facing the same issue.
  • Ailerj18
    Ailerj18 Member Posts: 14

    Tinkerer

    Just to Clarify it is 

    Nitro 5 An515-43-R8VJ

    Acer Nitro An515-43-R8VJ AMD Ryzen 5 R5-3550 Nvidia GTX 1650 256gb ssd + 1tb 8gb.