CB5-312T-K95W-US ALSO KNOWN AS R13. CAMERA UNAVAILABLE

element808
element808 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi everyone! If anyone has any idea. My camera stopped working after a restart. I touch the camera icon, but all I get is a black screen and a message in the center stating that the camera is  currently unavailable. Please check connection. Hard reset didn't work. Nothing much in settings both in the OS and chrome  browser. didn't perform a powerwash yet. May of had an OS update prior to it stopped working, but unable to verify. It kinda sucks when the chromebook is only 2 weeks old.....

Answers

  • element808
    element808 Member Posts: 2 New User
    Performed a powerwash, switched the OS between dev and beta, but nothing worked. Must've been an hardware issue. Ended up returning the Chromebook back to Walmart. Found out they had a 14 day return policy on electronics. Just made it in time. Returned it on the 14th day! Now to search for another Chromebook!  :#