Wrong Purchased Product type

Fujiwara_Kengo
Fujiwara_Kengo Member Posts: 2 New User
edited December 2023 in 2020 Archives
So I was registering my Acer Nitro 5 warranty on the site and I filled up the information for it and submitted it. And after that point, I just realized that the one I picked on the product type was the "desktop" instead of "notebook". So I tried filling up the information again and now its on the "netbook" type. But It did not submit and it said "Unable to register your product. Please contact (02) 8555-2300 or 1800-1888-7037 for assistance." Can someone help me know how I can put the warranty to the Netbook instead of the Desktop?

Answers

  • Fujiwara_Kengo
    Fujiwara_Kengo Member Posts: 2 New User
    This is the picture that I need choose what purchased product type I'm saying.


  • Samuel-Acer
    Samuel-Acer Moderator Posts: 707 Moderator
    So I was registering my Acer Nitro 5 warranty on the site and I filled up the information for it and submitted it. And after that point, I just realized that the one I picked on the product type was the "desktop" instead of "notebook". So I tried filling up the information again and now its on the "netbook" type. But It did not submit and it said "Unable to register your product. Please contact (02) 8555-2300 or 1800-1888-7037 for assistance." Can someone help me know how I can put the warranty to the Netbook instead of the Desktop?
    The warranty can be availed by the computer serial number. So, not to worry. To change the Desktop option to Notebook i would recommend you to contact the number that is updated by you.