Not showing in device manager.

MH0017
MH0017 Member Posts: 5 New User
edited December 2023 in 2020 Archives
I upgraded firmwere/BIOS through download-run-install from Acer website. But in device manager nothing changed. I think upgrade maybe done (shown in system information and Acer care center) but in device manager still showing the old one. Any solution for this?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,933 Trailblazer
    MH0017 said:
    I upgraded firmwere/BIOS through download-run-install from Acer website. But in device manager nothing changed. I think upgrade maybe done (shown in system information and Acer care center) but in device manager still showing the old one. Any solution for this?
    What is the model number of your laptop and what are/have you updated? As BIOS is not shown in 'Device Manager" its shown in "System Info" > SMBIOS Version.  
  • MH0017
    MH0017 Member Posts: 5 New User
    Model is Nitro 5 AN515-54-51M5. In device manager it's shown as firmwere. I upgraded it from 1.30 to 1.31 but in device manager still showing 1.30.
  • MH0017
    MH0017 Member Posts: 5 New User
    StevenGen said:
    MH0017 said:
    I upgraded firmwere/BIOS through download-run-install from Acer website. But in device manager nothing changed. I think upgrade maybe done (shown in system information and Acer care center) but in device manager still showing the old one. Any solution for this?
    What is the model number of your laptop and what are/have you updated? As BIOS is not shown in 'Device Manager" its shown in "System Info" > SMBIOS Version.  

    Model is Nitro 5 AN515-54-51M5. In device manager it's shown as firmwere. I upgraded it from 1.30 to 1.31 but in device manager still showing 1.30.