Aspire A114-32- Always shows 94% battery, shuts off when power unplugged

imaddicted2u
imaddicted2u Member Posts: 6

Tinkerer

edited October 2023 in 2020 Archives
Aspire A114-32. Windows shows 94% battery available but the laptop shuts off when power is unplugged.
It's the original charger. When on and plugged in the power mode shows...plugged in.
The battery led is solid orange. I've left it turned off, plugged in for hours, led still shows solid orange.
Still shows 94% when booted back up into windows and it shuts off when the AC power is unplugged.
Is there a diagnostics menu available that would show battery condition?
Is it likely that it just needs a new battery?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,324 Trailblazer
    Answer ✓
    Try restarting the battery:
    If the problem still occurs, check the battery for wear with the hwinfo64 program.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,324 Trailblazer
    Answer ✓
    Try restarting the battery:
    If the problem still occurs, check the battery for wear with the hwinfo64 program.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • imaddicted2u
    imaddicted2u Member Posts: 6

    Tinkerer

    edited August 2020
    Thanks for that info egydiocoelho was kind of it...someone tried to press the battery reset button so hard that it was stuck on all the time. I managed to pry the button back up and now it says 50 minutes until fully charged...and is counting down.
    Thanks again, my cousin thanks you...lol
    Edit:
    Keeps running when unplugged now! =)


  • You're welcome. Accept the answer that helped you or your own answer.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • imaddicted2u
    imaddicted2u Member Posts: 6

    Tinkerer

    Thanks for that info egydiocoelho was kind of it...someone tried to press the battery reset button so hard that it was stuck on all the time. I managed to pry the button back up and now it says 50 minutes until fully charged...and is counting down.
    My cousin thanks you...says he won't push the button anymore...lol