has anybody got the fingerprint login to work on a travelmate, if so how?

ramblaed
ramblaed Member Posts: 2 New User
edited November 2023 in 2020 Archives
I have followed directions again and again, updated drivers and read everything I can but the windows hello fingerprint just will not work. Does anybody have the info to get this working properly?  Can't use face recognition or the fingerprint reader, sorry I bought this laptop now.  Bought new a couple of weeks ago,  Travelmate P259 G2 M

Answers

  • billsey
    billsey ACE Posts: 35,254 Trailblazer
    I typically haven't had any issues other than having to train it several times before it gets consistent. Are you sure your model is the TravelMate P259-G2-M? My specs say that's an older machine, 6th gen CPU with no fingerprint reader...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ramblaed
    ramblaed Member Posts: 2 New User
    Thanks, maybe I'll just have to keep trying.  I have taken the model from the label so expect it is right. It has a fingerprint scanner on the touchpad.
  • billsey
    billsey ACE Posts: 35,254 Trailblazer
    The newest model I can find specs for uses a 7th gen CPU and has no fingerprint reader. Do you know the last few digits of the full model number? TravelMate P259-G2-M-xxxx
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.