Acer nitro 5 An515-43 Battery Not charging

Abhi4net
Abhi4net Member Posts: 5

Tinkerer

edited December 2023 in 2020 Archives
i have purchased this lappy before 2 month.everything is fine but today its battery level was under 2-3% after little time it was switch off due to 0% battery.then withing 5 min i was trying to charge it but it wont charging.when i put charger and pressed power on button it just blinking blue light for 5 time.whats the issue? please help me

Answers

  • Hello! Try restarting the battery:
    Also make sure your model has this button:
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    Also check the battery for wear with the hwinfo64 program!
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  • Abhi4net
    Abhi4net Member Posts: 5

    Tinkerer

    edited August 2020
    But my model doesnt have any reset button on back

  • Turn off the laptop, disconnect the power adapter and press the power for 12 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Abhi4net
    Abhi4net Member Posts: 5

    Tinkerer

    Its already off.i tried to press power key for 12 seconds still no changes i think i should try to charge with other charger ?
  • With the notebook turned off, is the battery charged? Leave the power adapter plugged in with the notebook turned off for a few hours to verify that the battery is charged again.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Abhi4net
    Abhi4net Member Posts: 5

    Tinkerer

    problem was in adapter i tried with other charger it worked...i asked for replacement from acer they will send a charger within a week.thank you for all
  • OK! Have you tested the faulty power adapter with a voltmeter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Abhi4net
    Abhi4net Member Posts: 5

    Tinkerer

    Hello please help me i have mailed to acer For Charger replacement Acer support is saying

    "alredy we had aligned an engineer for for diagnosing your machine and it was disgnosed and ADAPTER need to be replaced.

     After we check with your serial number and with part number we came to know that ADAPTER which you have is not the original which was given from ACER along with your laptop."

    No one came from acer for replace or i did not call of engineer 


    Please help me i purchased Laptop from Flipkart before 2 month only


  • You should contact acer technical support.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)