Acer Predator Helios 300 - Ubuntu 20.04 RGB keyboard backlight

lhmlyz
lhmlyz Member Posts: 8

Tinkerer

Hello everyone,
I have installed Ubuntu 20.04 on my laptop. I decided to use Linux because it works better, stable, and cooler than WIndows 10.  On the background, windows 10 runs many services which cause overheat and less performance. Some of them deal with data sharing and resist being disabled. I will keep it anyway in the second driver because not all programs are available in Linux 
I have tried different distributions like Manjaro, Fedora, PopOS, OpenSuse with different desktop environments but I decided to install Ubuntu. All of them worked perfectly especially Manjaro and Fedora but they had some common issues like boot loader and dual graphic driver. All of them can be used in dual boot mode but in this case, you lose access to BIOS because current BIOS can not handle two different EFI boot managers. Also, you have to disable secure boot which I don't want to do. Only Fedora can be used with a secure boot but it has Optimus driver issue. It can be solved but takes some time. Also when I install distributions mentioned above, in BIOS there is some ghost naming issue in the boot order section.
So I noticed that only ubuntu works well with secure boot and dual graphics. But one issue I haven't solved yet is RGB keyboard lighting. Keyboard backlight works but only with blue light. Also when I try to increase the keyboard backlight brightness, the system decreases LCD brightness. The backlight decreasing button works as usual.  I don't know whether this is kernel related or system does not support. I tried to solve this issue but yet no success.
Has anyone solved this issue or? If I know which controller use this RGB system maybe some driver can be programmed.




Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon lhmlyz !

    I also sought this option and without success.
    Recently a friend gave me a repository link that he said he got access to.
    If you decide to try, return me here informing if it was possible:

    https://github.com/wroberts/rogauracore

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • lhmlyz
    lhmlyz Member Posts: 8

    Tinkerer

    @MaClane Didn't work for me. :(
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    lhmlyz The issue with linux is that its not officially supported by any manufacturer that im aware of so theres no guarantee that everything will work fine  or even a way to get it to work because the manufacturers software developers are only developing for windows  and indeed linux is way better than windows in everything especially security but unfortunately microsoft had and still has the consumer market and all manufacturers in their hands so they still keep doing whatever they want also regarding windows you can optimise it properly by disabling all those useless spyware services and undervolt it and even if needed repaste it with kryonaut or similar in order to keep the temps low but theres nothing like linux if only manufacturers would start to develop on it that would be great


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • lhmlyz
    lhmlyz Member Posts: 8

    Tinkerer

    @xapim Surprisingly, Linux identifies and installs most of the drivers. Actually temperatures in Linux during gaming and idle are lower than windows. I disable most of data sharing services in windows but this is not enough. I use group policy and O&O ShutUp10 tools but somehow disabled services are turned on again. Windows 10 does something in every step. Actually, Microsoft has a Windows 10 LTSC version which is an unbloated version of Windows 10, but it is no accessible by consumers.  Some manufacturers like Dell sells laptop with pre-installed Linux. I don't expect Acer will release something for Linux but it would be great if they share some information on hardware.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    lhmlyz acer also ships linux in some countries but its a unusable OS just bash console nothing else whoever gets it will have to format everything unfortunately its juss to lower the price on the units asked by some resellers in some countries as the windows are more expensive


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ozoz
    Ozoz Member Posts: 1 New User