1.74 GB usable memory

acald
acald Member Posts: 3 New User

Any reason why win7/64 would only see 1.7G of RAM as usable on my 5250-BZ873 even though BIOS and Win7 both show 4GB installed.  It doesnt change when there is only one 2GB module installed.

 

TIA

Answers

  • acald
    acald Member Posts: 3 New User

     

    Many other forums offer two main themes as solutions: 

     1. BIOS error and the BIOS needs updating.  Updated to 1.08

     2. CPU pins bent/thermal paste/electrical error not allowing all of the data pins to connect with the second chip.  I havent taken the computer apart yet because I figured the chip would be surface mount and there would be less chance of this happening

     

    I came hoping someone else would have had the same experience and would have a solution.

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    Yep i also some on Google that BIOS needs updating. i think that's the solution 

  • acald
    acald Member Posts: 3 New User

    There is no newer BIOS for my computer than the 1.08 and it is loaded on my computer.  I'm hoping that there will be some other ideas or maybe an unknown newer BIOS that fixes this.

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