WHY MY TOUCHPAD IN ASPIRE 3 A315-53-38QP IS NOT WORKING?

KRESLERNAVIDA
KRESLERNAVIDA Member Posts: 5 New User
edited November 2023 in 2020 Archives
Since i updated my driver (i think the integrated graphics card driver) my touchpad start not working in advance mode i try to switch it to basic mode and its working but advance mode is more comfortable to use can someone help me? 
edit: i also think its becuase of my gaming mouse when i connect it for the first time after many hours when i try to use my touchpad its not working

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Answers

  • Does the same problem occur when restarting the battery?
    What is the version of the bios? Have you tried to press f7 or fn + f7? Also, have you already disabled this option?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • KRESLERNAVIDA
    KRESLERNAVIDA Member Posts: 5 New User
    My bios version is 1.22 and also i try the fn+f7 or f7 and try to reset the battery but still its not working and i try to install the serial io driver but its say fatal error 
    edit: i dont know how to reply so  i try to click the yes but i dont know how to undo

  • KRESLERNAVIDA
    KRESLERNAVIDA Member Posts: 5 New User
    Does the same problem occur when restarting the battery?
    What is the version of the bios? Have you tried to press f7 or fn + f7? Also, have you already disabled this option?

    How I can private message you? 
  • brummyfan2
    brummyfan2 ACE Posts: 28,589 Trailblazer
    My bios version is 1.22 and also i try the fn+f7 or f7 and try to reset the battery but still its not working and i try to install the serial io driver but its say fatal error 
    edit: i dont know how to reply so  i try to click the yes but i dont know how to undo

    Hi,
    Download Serial IO driver, then go to Device manager, expand System Devices, right click Intel Serial IO I2C Host controller, select Properties and go to Driver tab, uninstall the driver and install downloaded driver.

  • There is a version related to the touchpad, see:

    The problem is that fixes related to linux!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)