Low Performance

Hello all,

I have recently been gaming on my Acer Aspire 5 (A515-43) laptop with a Ryzen 5 3500u APU and have been getting very low frame rates of around 10-20 fps.

I have seen people with the same specifications as mine (same APU, RAM, etc... and graphics settings) and have been getting highs of around 60 fps in the same games (with the laptop plugged in).

I then looked at the AMD Adrenaline software and couldn't help but notice that the GPU (Vega 8 integrated) was running at a clock of 400mhz while the game was running, when the max boost is around 1100mhz, from what I've seen.

I have tried many things such as changing the priority of the game in task manager, setting affinity, etc. But nothing has changed it.

I have always been getting this fps from when I got it out of the box in February.

Does anyone know what could possibly be doing this?

Thanks,

Edited the content to hide personal information
Acer-Samuel

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aphanic

There are some things missing in the comparisons you're making with the other people. For example:

Were they running the same computer?
If so, were they running on the same BIOS revision? The vBIOS is sometimes updated with BIOS revisions.
Were they using the same OS and the same driver version as you? That's another thing that influences things.

As for the clock speeds, things tend to be dynamic nowadays so they clock down when not in need, how do you measure the clock speeds of the graphics card when you're playing a game? I think MSI's Afterburner is capable of such a thing, and you'd know if it's ramping up or not.

Priority and affinity have little to do with how the card performs, I'd look for something more in contact with it like the driver handling it. Or even lower, it could be that Acer decided to reduce the performance of the APU to prevent overheating maybe, there's just many things that could change how things go.

SamuelTheR

aphanic said:

There are some things missing in the comparisons you're making with the other people. For example:
Were they running the same computer?
If so, were they running on the same BIOS revision? The vBIOS is sometimes updated with BIOS revisions.
Were they using the same OS and the same driver version as you? That's another thing that influences things.
As for the clock speeds, things tend to be dynamic nowadays so they clock down when not in need, how do you measure the clock speeds of the graphics card when you're playing a game? I think MSI's Afterburner is capable of such a thing, and you'd know if it's ramping up or not.

Priority and affinity have little to do with how the card performs, I'd look for something more in contact with it like the driver handling it. Or even lower, it could be that Acer decided to reduce the performance of the APU to prevent overheating maybe, there's just many things that could change how things go.

Thank you for your reply!

I have had a closer look and it seems that comparisons were running at a different resolution to what I was running at, which seems to have fixed said issue.
With the clock speeds, I updated the BIOS to the most recent version and the clock speeds seem to be boosting, but not as much as I would have expected, which as you said could be caused by Acer to stop the system from overheating. I have been using AMD Radeon Software Adrenaline to view my clock speeds. I shall have a look at MSI Afterburner, and see if it is compatible with my system.

Again, Thank you for your help. Any extra tips would be greatly appreciated

aphanic

No problem, but yes, resolution is a big contributor to FPS.

You may need to game at 720p say, instead of 1080p for example if that yields you better results. Trial and error

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