Why won't my Acer Nitro 5 laptop charge even though it says it's charging and plugged in?

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited December 2023 in 2020 Archives
This discussion was created from comments split from: Why won't my Acer Nitro 5 laptop charge even though it says it's charging and plugged in?.

Answers

  • RyanSchinold
    RyanSchinold Member Posts: 1 New User
    edited August 2020
    i am having the same issue on my an517-51, is the only way to find the battery model number from taking the back cover off? i bought mine about 2 months ago, no issues till this happened last night i noticed. Had it charged and shut down, didnt use it for 2 days, turned it on and dint plug it in right away, about an hour later i noticed the battery was still at 8%

  • BigBenTheTexan
    BigBenTheTexan Member Posts: 18 Troubleshooter
    RyanSchinold said:
    i am having the same issue on my an517-51, is the only way to find the battery model number from taking the back cover off? i bought mine about 2 months ago, no issues till this happened last night i noticed. Had it charged and shut down, didnt use it for 2 days, turned it on and dint plug it in right away, about an hour later i noticed the battery was still at 8%

    So actually I figured it out. For some reason the battery does that. You just have to let it die and then plug it back in. Before you do that I would suggest installing the battery drivers. If what I suggested doesn't work it's an entirely different issue. You will probably have to replace the battery. 

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