Acer helios 300 gpu temps getting out of hand

shayan_48
shayan_48 Member Posts: 33 Enthusiast WiFi Icon
edited November 2023 in 2020 Archives
I have no idea what is going on with my laptop. I have already stated this problem before (https://community.acer.com/en/discussion/596808/acer-helios-300-temps-go-high-periodically#latest
back then my avg gpu temp was 77 (although my gpu temp before that was 73 avg) i started accepting that as a safe temp. but right now all of a sudden in like on day, i'm getting 84 c gpu temp ON AVERAGE while i'm playing games like Warzone. This also affects my cpu temp which was like 89 max and 82 avg while the clock speed was locked on 3.2 ghz instead of 3.4. but now it the cpu temp goes up to 94 because of the increase in gpu temp. I have no idea what is happening to my laptop. I have bought this laptop 1 year ago and have tried everything beside re-pasting to fix this (undervolting cpu, gpu, using coolpad etc.) I really don't know why this is happening if u guys could help me out it would be really awesome.

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    shayan_48 u definitely need to get it repasted with kryonaut or similar if you can without voiding your warranty or send it back to acer (if still on warranty which as u said you got it one year ago might already be out as the usual in all countries its 1 year ITW ) to get it repasted with stock paste also you have to understand the stock paste its bad and will not last long  good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • shayan_48
    shayan_48 Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    shayan_48 u definitely need to get it repasted with kryonaut or similar if you can without voiding your warranty or send it back to acer (if still on warranty which as u said you got it one year ago might already be out as the usual in all countries its 1 year ITW ) to get it repasted with stock paste also you have to understand the stock paste its bad and will not last long  good luck :)
    I guess that is the only solution. I can't find kryonaut but I will use arcitic silver or something good. I guess repasting is the only thing that I can do to fix this . thank you