Nitro 5 Stuck AT 1.98 GHz After Thermal Repaste and Cleaning Fans

ostkrov
ostkrov Member Posts: 8

Tinkerer

edited December 2023 in 2020 Archives
hello acer community i bought nitro 5 an-515 42 6 month ago and 2 days ago i cleaned fans and refreshed thermal paste after that i opened my pc and checked nitrosense for temperature..
and it says 70-98c to CPU, I checked task Manager too for GPU`s temperature and it says Vega 8 is 70-98c.. Cpu and vega 8 going same temperature after thermal refreshing and cleaning fans.. and stuck at 1.98GHz when temperature goes UP!!
 
"NOTE" When I touch of the middle of the laptop there is no over temperature when playing etc. "just stuck at 1.98GHz and giving Fake-Temperature" 

Tested This things for fix..

Installing all Drivers again.. "Not worked"
Bios refresh.. "Not worked"
Used DDU.. "Not worked"
Used CPU Unparkers Etc.. "Not worked"
Undervolting.. "Not worked"

Please help..

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well if the CPU sensor is faulty and providing fake Temps, I am afraid that there is nothing you can do except to replace the MB.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    batmalin said:
    Well if the CPU sensor is faulty and providing fake Temps, I am afraid that there is nothing you can do except to replace the MB.
    are you sure ??
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well nope, but you said it reports fake temps. right? If indeed this is the case then yes the CPU is faulty and you can`t replace the CPU only...
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    edited July 2020
    batmalin said:
    Well nope, but you said it reports fake temps. right? If indeed this is the case then yes the CPU is faulty and you can`t replace the CPU only...
    it giving same temps with vega 8, vega 8 giving 90-98c temps but its impossible.  when i touch middle of the laptop there is no overheating or something you can see in the screenshoot it going same temp with vega 8 card
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited July 2020
    By 77C the CPU should work at full speed under workload, so maybe there is another issue... and it gives same temps with Vega because it has one sensor build in the APU (CPU with Vega inbuild)
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    batmalin said:
    By 77C the CPU should work at full speed under workload, so maybe there is another issue... and it gives same temps with Vega because it has one sensor build in the APU (CPU with Vega inbuild)
    i wrongly added a bit much thermal paste to cpu i think if i delete and repaste maybe can fix ?? "sorry for bad eng"
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Yes, if it`s too much then remove it and re-paste
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    batmalin said:
    Yes, if it`s too much then remove it and re-paste
    alright, thanks i will try...
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Don`t foget to give us an update.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    batmalin said:
    Don`t foget to give us an update.
    again not worked.. I cleaned all thermal paste from CPU and GPU and repasted very good and now used stress test to cpu again stuck at 1.98 temp is 79c max 86
  • ostkrov
    ostkrov Member Posts: 8

    Tinkerer

    batmalin said:
    Don`t foget to give us an update.
    My PC going to warranty service thanks for the help..
  • batmalin
    batmalin Member Posts: 4,231 Guru
    OK, good luck mate!
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158