ACER NITRO 5 AN515-54-76RU Orange Light Blinking when Charged

VickIZ
VickIZ Member Posts: 5

Tinkerer

edited December 2023 in 2020 Archives
I bought my laptop yesterday, and when I charge it the power stuck in 0% and the orange light keeps on blinking, i tried to update the driver but when it's restarting a screen appeared saying the upgrade process has been suspended, and i'm told to plug in AC adaptor and the battery must be 25% above, but i can't bcoz my battery is not charging.

Please help,
Thanks in advance.

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    If you got it yesterday you better return it for rapair/replacement. Most probaby you got defective unit.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • VickIZ
    VickIZ Member Posts: 5

    Tinkerer

    batmalin said:
    If you got it yesterday you better return it for rapair/replacement. Most probaby you got defective unit.
    I want to but i'm currently not in the city where I bought the laptop, is there anything I can do to fix this?
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited July 2020
    Well you can open the laptop and check all connections, but even so how would you know if the battery is not defectve ? Or maybe even the MB...
    Please click "Yes" if I have answered your question.
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  • VickIZ
    VickIZ Member Posts: 5

    Tinkerer

    batmalin said:
    Well you can open the laptop and check all connections, but even so how would you know if the battery is not defectve ? Or maybe even the MB...
    yeah that's what i been thinking, if i open it, i don't even know what to fix inside
  • batmalin
    batmalin Member Posts: 4,231 Guru
    At least you can check for loose connections but that`s it.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • VickIZ
    VickIZ Member Posts: 5

    Tinkerer

    batmalin said:
    At least you can check for loose connections but that`s it.
    okok, i'll try opening it later
  • Which driver has been updated? Was it the firmware driver that updates the bios automatically? About disassembly, this video can help you:
    https://www.youtube.com/watch?v=JiRhIU1l8zA&t=1s
    Also try resetting the battery, turning off the notebook, disconnecting the power adapter and pressing the power button for 12 seconds.
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