Backlight Bleed

epengMD
epengMD Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
My unit is predator helios 300. Ive been using it for almost a month now, average of 4-5 hours daily gaming use at 20-40% brightness. Is this backlight bleed still normal? Photos taken using backlight bleed test. i have 2 pictures, one on 50% brightness and the other is 100% brightness. Thanks!

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon epengMD   !

    This issue is known as Backlight Bleeding or Bleeding.
    Also commonly called "Cloud Visualization", Clouding, Backlight Bleed or "Mura".
    Unfortunately, this is a question currently posed by many screen producers.
    Any brand or developer is subject to this.
    There is no exchange policy of any company regarding this issue.
    Several companies present this issue on their screens like Sony, Dell, Asus, Acer among others.

    Here's Acer's bleeding information here: https://answers.acer.com/app/answers/detail/a_id/48248/~/solving-solving-solving-solution-da-luz-de- light leakage background # _ga = 2.116715535.889737960.1565913543-1593109761.1565913543

    However, I have some tips that may be helpful before moving on to the screen swap:

    Tip 1: Use the program called DPT (free) (http://www.dataproductservices.com/dpt) to analyze the effect.
    The ideal screen for clouding software is solid black or Circle.
    Be aware that the darker the environment, the greater the visual incidence of these leaks.
    During the process make sure that increasing and decreasing the screen brightness can check the exact points of occurrences.

    Tip 2: Use your equipment in a bright place where light comes from the back.
    This will enhance the contrast and deeper black tones.
    In very dark and / or semi-dark places, the probability of seeing such clouds is more likely due to the non-incidence of any other ambient light source.

    Most importantly, these leaks are not so loud that they can completely interfere with your visual experience.

    PS: Be aware that if you decide to trade, the next one may come better or worse! It's a risk!

    PS²: In this link you can see that even other brands already have their guides to address the issue: https://www.dell.com/support/article/en/brbsdt1/sln304886/solution-de-problemas- leak-light-leak-on-a-lcd-monitor-or-notebook-lcd-screen? lang = en


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  • RickRussellTX
    RickRussellTX Member Posts: 12

    Tinkerer

    Yeah, it's normal. It shouldn't be bright enough to interfere with gaming though. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    epengMD its completely normal all ips displays have it only the old TN panels not used anymore as they had inferior quality dont suffer from this issue


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/