Keyboard is Not Working

Relyts
Relyts Member Posts: 8

Tinkerer

edited October 2023 in 2020 Archives
My Aspire 5 just unexpectedly shutdown without any notice or warning in the last two days that passed and magically it worked today when I pressed the power button and without it shutting after 5 seconds but the keyboard doesn't work the power button worked and it's part of the keyboard but the keyboard doesn't work. I've watched almost every tutorial from "regedit" to Device Manager, Task Schedule, Filter Keys, Uninstalling and Updating the Drivers and nothing works. Anyone got a solution for this?

Answers

  • What is the exact model? Example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Relyts
    Relyts Member Posts: 8

    Tinkerer

    The model is Aspire 5 A515-52/A515-52G.
  • Try resetting the battery first:
    If the problem still occurs, try disconnecting and reconnecting the keyboard:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Relyts
    Relyts Member Posts: 8

    Tinkerer

    Here's what happened for the past days. I reset the battery through the reset pin hole and waited for a few days and still didn't work I couldn't open the cover cause the warranty will be voided so, I updated the laptop through Windows Update and still didn't work and then I reset the laptop for a fresh start cause I'm really getting kinda mad then after the reset still hasn't worked which I got irritated even more.
  • Have you contacted acer technical support in the philippines to see if disassembling the laptop violates the hardware warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)