Blue light shield not working win 10 ver 1909

Lu1730
Lu1730 Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
Hello! A few days ago I updated my aspire A315-42G laptop to version 1909 build 18363 of windows 10 and the blue light shield option of quick access does not work, could you help me? Thank you

Answers

  • Lu1730
    Lu1730 Member Posts: 5

    Tinkerer

    I installed the new version and it still doesn't work
  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Do these instructions work for you in this link posted by ACER-Blayn just 3 days ago? https://community.acer.com/en/kb/articles/114-acer-bluelight-shield

    Jack E/NJ


    Jack E/NJ

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Thanks. Was that listed for a model similar to A315-42G & A315-42? I don't see it there yet. Jack E/NJ
     


    Jack E/NJ

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Yes, should be tried if the other doesn't work. Jack E/NJ

    Jack E/NJ

  • Lu1730
    Lu1730 Member Posts: 5

    Tinkerer

    To resolve the blue light issue, I updated my laptop's graphics driver and it was fixed as it was not because of the outdated quick access software, I also appreciate your help. 
  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Congrats. Thanks for reporting your solution. Jack E/NJ

    Jack E/NJ

  • Can you tell which drivers you've updated for by posting a screenshot? Example:

    It would be interesting to send a photo, so that other users can see which driver works.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lu1730
    Lu1730 Member Posts: 5

    Tinkerer