Why am I getting low fps in csgo and some other game than the benchmark?

Hyperjax
Hyperjax Member Posts: 17 Troubleshooter
edited November 2023 in 2020 Archives
I bought Acer Nitro 5 AN515-54 LAPTOP on 4 July 2020 with I5 9th gen Gtx 1650 4gb gddr5 8gb ram 1TB hdd and 256gb ssd.
I played 2-3 days and I was getting 60-61 fps constant at high settings.But on YouTube I saw that my laptop gives 120+ fps. Pls help.
I tried putting on maximum performance in nitrosense, coolboost on.

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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,085 Trailblazer
    Answer ✓
    @Hyperjax
    Don't worry 
    Just, download→run userbenchmark then post result link here 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    Ok. I will post tomorrow
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    I did the userbenchmark.
    UserBenchmarks: Game 35%, Desk 55%, Work 37%
    CPU: Intel Core i5-9300H - 69.2%
    GPU: Nvidia GTX 1650 (Mobile) - 32.9%
    SSD: WDC PC SN520 SDAPNUW-256G-1014 256GB - 133.3%
    HDD: Seagate ST1000LM049-2GH172 1TB - 75.6%
    RAM: Kingston ACR26D4S9S8HJ-8 1x8GB - 44.7%
    MBD: Acer Nitro AN515-54
     

  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    @Hyperjax
    Don't worry 
    Just, download→run userbenchmark then post result link here 
    Hey I have posted the result please help.
  • Have you checked this "graphics settings" function that was added in the 2004 version of windows 10?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • GAMING6698
    GAMING6698 ACE Posts: 8,085 Trailblazer
    @Hyperjax
    Run userbenchmark again and post result link 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    Have you checked this "graphics settings" function that was added in the 2004 version of windows 10?

    Actually I cannot understand Spanish 😅 so I am not able to read the name of the setting in the screeshot please translate😄
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    @Hyperjax
    Run userbenchmark again and post result link 
    Hey buddy actually yesterday I optimised csgo with the nvidia geforce experience and voila! I am getting 120+ fps all of a sudden!
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    Gaming 6698 bruh pls guide me for undervolting my processor with XTU😄
  • It means "graphics settings".
    Nvidia adds Windows 10 2004 GPU scheduling to GeForce drivers
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Tuna21
    Tuna21 Member Posts: 2 New User
    edited September 2020
    I did that but i get 100-180 fps on high settings in csgo (plugged in) in yt it said that you should get 200 fps on high graphics in csgo even when not plugged in I only get 70-116 fps on high settings in csgo (not plugged in) i really hope i didnt just put $1000 down the drain
  • @hyperj
    Intel Xtu is just garbage for me contains too my bugs.
    Use throttlestop, their are may YouTube video on it 
    https://community.acer.com/en/discussion/577183/throttlestop-undervolt-profiles-pre-made/p

    First follow this guide completely→
    windows 10 optimization guide for gaming 
    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming

    Note→There will be fps drop if your temperature reaches near 90°C
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    edited September 2020
    @GAMING6698 Now I get 150+ fps but now the main problem is heating. My laptop reaches temperatures 90°C up! I have even undervolted it to -0.135V. It has plenty of space around it for air flow too. But it heats up and it results into stuttering in the game. Please help me with this issue. And also guide me how to calibrate the battery for my Acer Nitro 5 AN515-54.

  • @Hyperjax
    Are you still under warranty?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    @Hyperjax
    Are you still under warranty?
    Yes, bought this laptop just 2 months ago.
  • @Hyperjax
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    @Hyperjax
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)
    Okay I'll do what you said, only tell me how to get that case id
  • @Hyperjax

    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hyperjax
    Hyperjax Member Posts: 17 Troubleshooter
    @Hyperjax

    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    Okay I'll do this and let you know :)