Acer Predator Helios 300 Killer Control Center Problem

depthcontrol
depthcontrol Member Posts: 41 Troubleshooter
edited November 2023 in 2020 Archives
I purchased an Acer Predator Helios 300 approximately a few hours ago. As I was installing updates for windows my laptop rebooted and now the message "issue detected please go to killernetworking.com to download latest software/drivers. Please help!

Answers

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    I purchased an Acer Predator Helios 300 approximately a few hours ago. As I was installing updates for windows my laptop rebooted and now the message "issue detected please go to killernetworking.com to download latest software/drivers. Please help!

    The notice is pretty simple “"issue detected please go to killernetworking.com to download latest software/drivers” which is what you have to do. Download the latest Killer Software Package for Windows 10 1803+ version 2.2.1471 dated June 19, 2020 from here: https://support.killernetworking.com/download/killer-software-package-windows-10-1803/ and uninstall your previous version of Killer and install this latest version, simple


  • depthcontrol
    depthcontrol Member Posts: 41 Troubleshooter
    StevenGen said:
    I purchased an Acer Predator Helios 300 approximately a few hours ago. As I was installing updates for windows my laptop rebooted and now the message "issue detected please go to killernetworking.com to download latest software/drivers. Please help!

    The notice is pretty simple “"issue detected please go to killernetworking.com to download latest software/drivers” which is what you have to do. Download the latest Killer Software Package for Windows 10 1803+ version 2.2.1471 dated June 19, 2020 from here: https://support.killernetworking.com/download/killer-software-package-windows-10-1803/ and uninstall your previous version of Killer and install this latest version, simple


    When I try to download this and install it I get an error saying that I cannot.
  • WWGSCOTT
    WWGSCOTT Member Posts: 10

    Tinkerer

    did you uninstall the previous version first before the install
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    depthcontrol remove the previous drivers completely with an uninstaller software like youruninstaller or similar then try again and disable windows from updating drivers/firmware or even completely windows updates are a nightmare they cause more problems than they solve its a fact choice is yours


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/