@Jumong35 please start a new thread for your problem, this one is from 2018 and won't be terribly visible to people here. Include the model number as you have done, but not the full serial number. Also give us an idea of what your specs are, what size and type of drive, which OS version, etc... If you want you can add me to the thread with @billsey, but there are also a ton of other people here who can help.

Actually that's really only a viable solution if there's nothing much installed on the computer and no data stored only there. It may take a little longer, but solving the underlying issue most often doesn't require all programs be reinstalled and all data discarded.