keyboard not working on aspire 5

sevathubie
sevathubie Member Posts: 10 New User
edited October 2023 in 2020 Archives
i have problems when press the keys "q" "u" "t" "y" "1" "3" among others. they eventually work. I saw its a common issue in acer laptops but i couldnt find a solution. i already tryed re installing keyboard but still got the same problems. pls help

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    This usually happens from debris (for example, crumbs) that accumulate under the key covers often getting worse when the humidity is high. You can try to dislodge this material by gently working a soft bristle blush brush under the key covers and blowing air under them at the same time using a vacuum cleaner exhaust  or canned compressed air. Eventually the keyboard may have to be replaced. New keyboards are not too expensive. Jack E/NJ

    Jack E/NJ

  • What is the exact model of the laptop? Example A515-51-58VH.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • sevathubie
    sevathubie Member Posts: 10 New User
    AN515-51G-83QA
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Did you try to clean under the keys as suggested earlier in this thread? Jack E/NJ

    Jack E/NJ

  • have you also tried to reset the battery?
    Does your model have this button?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sevathubie
    sevathubie Member Posts: 10 New User
    have you also tried to reset the battery?
    Does your model have this button?
     tried too
  • sevathubie
    sevathubie Member Posts: 10 New User
    so, any advice on what can i do ???? i readed other posts about the same problem and got no solution. what can i do? 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Did you try to clean under the keys as suggested earlier in this thread? Jack E/NJ

    Jack E/NJ

  • Also, have you ever tried to just disconnect and reconnect the keyboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)