acer nitro an515-53 Acer Quick access install fails with RMSvc could not be stopped

Rhuephus
Rhuephus Member Posts: 18 Troubleshooter
edited December 2023 in 2020 Archives
Acer Nitro an515-53 (Intel Core i5) : Acer Quick Access install fails with "RMSvc could not be stopped".
After clean install of W10 onto an m2/SSD, had to reinstall some Acer stuff. I need the CAPSLOCK thingy, but the Quick Access that is supposed to install/enable it, fails with "RMSvc service could not be stopped".  Anyway, It installed ok previously before I had to do a clean install, so do not know what is missing. Even "Run As Administrator" did not help, nor running using another user login.  There is not a list of stuff the Quick Access affects, but the only one I need is the "Caps Lock".  Any ideas ?? Thanks. Something is missing, but not sure what. Even went to "Services" and tried to stop the "RMSvc" but it would not allow it.

Answers

  • Try restarting the service:

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  • Rhuephus
    Rhuephus Member Posts: 18 Troubleshooter
    Thanks for the suggestion, however ....
    ...
    1) The Acer Quick Access is NOT trying to restart the "RMsvc", it is trying to STOP it ... not the same functionality. 
    2) Running the Quick Access install "As Adminstrator" made no difference
    3) Manually trying to STOP the service failed with the same message -- with different user accounts (all with ADMINISTRATOR access).
    4) I am not sure what the "Radio Management Svc" has to do with the CAPS LOCK utility -- makes no sense, as one has nothing to do with the other.
  • Try uninstalling these programs:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)