Black Screen with no Acer Logo.

K3nji3
K3nji3 Member Posts: 2 New User
edited October 2023 in 2020 Archives
I was busy creating a logo on my Acer Aspire a315, but I changed my OS to Linux Parrot 4.9.0, but I dd that 3 months ago. no problems none at all. I never has an issues till this morning 23/06/20 00:25am where I was busy creating a logo on GIMP. saved it then viewed it, now whilest doing I decided to log on Facebook send the logo to the client then the laptop freezes in a way whereby the you can move the cursor of the mouse but you can't click on any available option or icon as such. So I decide to do a master shutdown, pressed and held the power button till the laptop went off. after 10 minutes of giving it some time, I press the power button then the Blue LED light comes on, Black Screen, No Acer Logo, No fan whirling, but I can hear it idle & unable to access F2, F8 or 9 & F12. Deciced to leave the device on for the entire night then I wake up for work, boom still the same. 

Gents & Ladies.
Please Help> :/:'(:s:'( 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    So, after resetting the battery, the computer is working perfectly, correct?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • What is the exact model? Example a315-53-58vh. Does the problem occur after resetting the battery?
    Have you tried to disconnect the hard drive?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • K3nji3
    K3nji3 Member Posts: 2 New User
    So I arrived at home I check under the laptop where there's a compartment that I can open then I pressed on a tiny black button, then I heard my fan whirling then when I check it opened my OS. Like nothing happened, bare in mind I did but I never responded, but then again I'm glad I'm back online, andf yes it's a a315-53-58vh
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    So, after resetting the battery, the computer is working perfectly, correct?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)