Acer Predator Helios 300 PH315-51 CPU Fan NOT WORKING HELP!

aGoodUsername
aGoodUsername Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
It suddenly stopped spinning yesterday, don't know why and how, yesterday evening was working fine and just stopped working around nightime I was just browsing and started noticing the warmness around the keys, checked the predator sense the CPU had 0 RPM then checked the fan it was not spinning and twitching time to time. Can i repair it without replacing the fan, please help what should I do?
If no then how and where to find the replacement that ships in Mumbai City (INDIA)?
Part Number - 8160E1283400


«1

Answers

  • Is your notebook still under warranty?
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    Is your notebook still under warranty?

    No
  • Have you opened the notebook to check if the fans are really in trouble?
    What happens when you reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    Have you opened the notebook to check if the fans are really in trouble?
    What happens when you reset the battery?
    no I haven't opened it yet, I will open it when I acquire the tools required, but after opening what should I do?
    Also resetting the battery does nothing

  • You should check if the fan is really working or not! When you access the bios, do you notice if the fans spin in high rotation?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    You should check if the fan is really working or not! When you access the bios, do you notice if the fans spin in high rotation?
    when accessing the BIOS CPU fan doesn't work and the GPU fan spins around 3000 RPM (MAX is 6122), also I have noticed (when both fans were working) for past month or so whenever I put the fans on Max through predator sense the CPU fan reached 5000-6000 RPM and the GPU goes and stays 6122 RPM.
    So was it dying slowly?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited June 2020
    Perhaps the fan is in trouble. Have you tried to disconnect the lithium battery and then disconnect and reconnect the fans' connectors? Have you ever tested the fan connector with problems with a multimeter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    Perhaps the fan is in trouble. Have you tried to disconnect the lithium battery and then disconnect and reconnect the fans' connectors? Have you ever tested the fan connector with problems with a multimeter?
    I dont have multineter but when i will open the laptop i will try connecting and disconnecting
    but if its faulty where can i find the fan, if its possible original variant would be better.

  • check here my friend:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    check here my friend:


    where do u found it, Amazon? what do i search with this(N17PG0/PG1) or this(23.Q2CN2.001/23.Q3HN2.001)?
  • Can you provide the exact model of the notebook? Example PH315-51-58VH.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    Can you provide the exact model of the notebook? Example PH315 -51-58VH.
    It shows PH315-51 in Acer care center, I cant find the detailed model no. I can send you SNID or SN no if you want and sorry for the late reply.


  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    aGoodUsername if the fan its physically stopped you need to replace it and your model uses the exact same fans a the G3-571/2/3 models if youre out of warranty u need to get a new one but bare in mind you wont be able to get a aeroblade fan only form acer officially parts partners you can only get the normal plastic delta fans either on amazon/ebay/aliexpress or contact acer directly for a list or parts partners or even pm @Kev0806 directly he will get the part you need if still on warranty send it back to get it fixed


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
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    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
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    Acer support:
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    http://www.acer.com/worldwide/support/  


  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    Product Name is Predator PH315-51
    and which ten numbers SNID or SN? they are both more than ten.
    xapim said:
    aGoodUsername if the fan its physically stopped you need to replace it and your model uses the exact same fans a the G3-571/2/3 models if youre out of warranty u need to get a new one but bare in mind you wont be able to get a aeroblade fan only form acer officially parts partners you can only get the normal plastic delta fans either on amazon/ebay/aliexpress or contact acer directly for a list or parts partners or even pm @Kev0806 directly he will get the part you need if still on warranty send it back to get it fixed

    ok thanks


  • Kev0806
    Kev0806 Member, Parts Partner Posts: 89 Authorized Parts Partner
    Product Name is Predator PH315-51
    and which ten numbers SNID or SN? they are both more than ten.
    xapim said:
    aGoodUsername if the fan its physically stopped you need to replace it and your model uses the exact same fans a the G3-571/2/3 models if youre out of warranty u need to get a new one but bare in mind you wont be able to get a aeroblade fan only form acer officially parts partners you can only get the normal plastic delta fans either on amazon/ebay/aliexpress or contact acer directly for a list or parts partners or even pm @Kev0806 directly he will get the part you need if still on warranty send it back to get it fixed

    ok thanks


    We are always happy to help if you would like a new fan. However, as always we need you to email us your SNID number along with the part you are looking for at Sales@sourceits.com.

    Looking forward to helping !! 
    SourceITstore.ca
    "How Can We Help?"
    Your Partners in IT
    866-414-9303
  • Kev0806
    Kev0806 Member, Parts Partner Posts: 89 Authorized Parts Partner
    @aGoodUsername
    Thank you for emailing us your SNID Number. The heatsink and Fan for the PH315-51 can be purchased at the following link. 

    https://www.sourceitstore.com/product/60-q3fn2-001/

    please let me know if there is anything else I can help you with. 
    SourceITstore.ca
    "How Can We Help?"
    Your Partners in IT
    866-414-9303
  • aGoodUsername
    aGoodUsername Member Posts: 14

    Tinkerer

    edited June 2020
    Kev0806 said:
    @aGoodUsername
    Thank you for emailing us your SNID Number. The heatsink and Fan for the PH315-51 can be purchased at the following link. 

    https://www.sourceitstore.com/product/60-q3fn2-001/

    please let me know if there is anything else I can help you with. 
    Thank you for responding, the fan is for 1060, my question is will it work for my 1050ti? and I just need one fan not the whole heatsink

  • Target
    Target Member Posts: 1 New User
    My CPU cooling fan is not working.....where am i purchase a new fan?
  • @TargetYour model is the ph315-51.?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)