Acer Swift 5 SF514-54GT MX350 low performance

Igb557
Igb557 Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
I recently bought an Acer Swift 5 with MX350 and when doing the benchmark I got around 2500 in Fire Strike and 850 in Time Spy. Other laptops on MX350 score 4000 in Fire Strike and 1500 in Time Spy. These results are not only significantly lower than expected, they are significantly lower than most recent integrated graphics. This is very disappointing  indeed. My question is whether I got a faulty unit or anyone else experienced similar low performance? 

Answers

  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    edited June 2020
    It was not highend gaming laptop buddy. It was ok with casual games but not good for hardcore gaming. 
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • Igb557
    Igb557 Member Posts: 10

    Tinkerer

    I understand that. I almost never play games, I am a very casual gamer but still want decent performance when I play. I think I figured it out. I noticed that when running the benchmark the graphics card was running at its base clock speed all the time. Then I put the laptop on a stand to improve ventilation and when the gpu temperature would go below 60°C it started to boost and thus the performance improved to expected levels. I am a bit frustrated that the temperature limit is set up so low. I believe that 65°C or even 70°C would have been more appropriate. Now the only way to get the desired performance is to use a good cooling pad which is fine.
    What is the temperature limit on your MX250?
  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    Do you update your system graphic driver to WDDM 2.7 compattible yet?
    Please run dxdiag.exe on the box near Windows search box to verify.

    Use Dxdiag.exe to checking your Swift 5 graphic drivers first 

    My Swift 5 optimized for gaming to with many update drivers as you see on my signature.
    For the best gaming experience on this model I recommend you to use Windows 10 May 2020 Update
    Version 2004. It had GPU Scheduler Acceleration on XBOX menu. The feature was enhance version of
    Windows 10 Gaming Mode but It require WDDM 2.7 Base Driver to working with.


     Intel Graphic Driver must be WDDM 2.7 qualified.

    NVIDIA GeForce MX 250 must be WDDM 2.7 qualified too.

    GPU Scheduler join force of Intel Iris Plus + NVIDIA GeForce MX250 together very well. When you choose open the feature
    Windows kernel will closing services that not require for gaming and return your system memory for your games and reduce interrupt from any programs or applications to provide the best gaming experience on your swift 5.

    GPU Accelerator menu appear on XBOX section select OPEN to enhance your Swift 5 power for gaming.
     

    Enjoying your favorite games on Acer Swift 5. You'll love it.
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • Igb557
    Igb557 Member Posts: 10

    Tinkerer

    Thank you for such a detailed answer. I updated the graphics drivers and bios manually, I don't know why Acer Care Center hasn't updated any drivers at all.
    What did you mean by Xbox menu? I don't own a console unfortunately.