Fan Problem after getting inside predator laptop. Air is not flowing out of the rear vents.

Suvrajeet
Suvrajeet Member Posts: 4 New User
Everything was working fine until recently my Predator 2019 model(i5-9300h with 1660ti + 16 GB RAM|256 GB SSD 1TB HDD) encountered with a problem. It just went off. Like everyday I was browsing and about 15-20 tabs were open and I jut put down the lid(it went to sleep mode) and went off. After some time after my return when I opened it back it just didn't turn on.I tried powering it on and tried again after charging it for a while but all the efforts were in vain. So I called Acer Care for help and the technician reached out to me after 3 days. He opened the back panel got inside and removed the battery connection, connected it to the power adapter and BOOM! It was on, the laptop booted up with the predator bootup sound and I was good to go. Until after some time the technician was gone the problem was up once again. The laptop was not booting up. So he was called again and by this time(evening the same day and repeated the same steps as on morning) he ran some troubleshooting steps from a software that was provided to the acer technicians only. And once again it booted up and I was good to go. Until evening when I fired up the Predator Sense software and maxed out the fans I noticed that "the air flow from rear vents stopped "

Please help me out of this situation.
What could have caused to stop the air flow from both the rear vents????
Do I need to open up the back panel and fix it once again.......????
Please help me out....?

Answers

  • What is the exact model of the notebook? Example an515-51-75kz. Have you tried to reset the battery?
    On some models, it is necessary to press the power for 12 seconds.
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  • Suvrajeet
    Suvrajeet Member Posts: 4 New User
    Model No. - PH315-52 and battery is not the problem. The major issue is air from the rear vents of the laptop are not coming anymore.
  • I know that. However, try resetting the battery to see if the fans are working as they should.
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  • Suvrajeet
    Suvrajeet Member Posts: 4 New User
    There is no such battery reset pin hole in my unit.
  • OK! Turn off the notebook and disconnect the power adapter. Then press the power button for 12 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Suvrajeet
    Suvrajeet Member Posts: 4 New User
    Thank you for help but this method also didn't work.
    Do I need to reopen the back panel and fit it again so that it ensures that air flow from the rear vents is set back to normal again.
  • Can you send some screenshots of the motherboard and the fans?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    Suvrajeet check if the fans are physically working and if the exit airflow is not obstructed if the fans are stopped they might be faulty or the cables not connected properly bare in mind the fans connectors are very sensitive they break easily if the cables are connected and the fans wont spin its probably faulty also check your battery wear percentage with wither hwinfo or battery bar pro if more than 20% consider replacing as its starting to get faulty the cells wont hold the designed power anymore it as you mentioned the technician disconnected and reconnected the battery also never game on battery you will damage it always on ac and with the battery fully charged


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  • Leo_Kartik
    Leo_Kartik Member Posts: 1 New User

    Just Try this bro. Everyone here is not talking about the main issue and doing time-pass. See this and I am sure this will help. I'm also facing the same problem, my airflow has been not working but fans are spinning to 6k rpms.. So I doubt that heat sinks are filled with dust.