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Acer Travelmate B117 will not connect via Eternet

Member Posts: 2 New User
edited November 2023 in 2020 Archives
Connects via a wireless connection to the Comcast Router. Tested on a different router - same issue. 
When going into Network & Sharing to troubleshoot - does not fix problem!
When in Network connections and right click to enable, does not fix problem.
Reset laptop and router, no change
Any help, direction or ideas?

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Answers

  • ACE Posts: 35,498 Trailblazer
    Bring up Network and Sharing Center to look to see if it's listed in Active Networks when the cable is connected. If it is click on it and then click the Details button and capture the resulting window for me. If it's not listed in Active Networks, click the Change Adapter Settings link and capture that window for me.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member Posts: 34 Enthusiast WiFi Icon
    my b117 does not have an ethernet port. what are we talking about here?
  • Member Posts: 2 New User
    I purchased an Ethernet to USB adapter!
  • ACE Posts: 35,498 Trailblazer
    @MichaelJustin did you perform any of the tests I asked for?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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