Hello, do you have a solution? A315-41G from 1.15 to latest 1.17

OFFER2020
OFFER2020 Member Posts: 13

Tinkerer

edited October 2023 in 2020 Archives
Hello. 
I have the same problem I updated bios on my A315-41G from 1.15 to latest 1.17 and it bootloops when powered from the battery. It works about 10 secs and reboots. From this state it can only be turned off by battery disconnection (hole on the bottom). 
When powered from PSU, everything works fine. 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
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Answers

  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer

    I had a problem with the mause, which was not working in any way, but when the BIOS worked it was corrected.
  • SidGup
    SidGup Member Posts: 79 Die Hard WiFi Icon
    edited June 2020
    When i upgraded my bios from 1.15 to 1.17 I am having my trackpad detected as ps2 compatible mouse means i cannot use Gestures and when i try to install drivers it doesn't work
    (Acer A315 41 R95s)

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    What kind of mouse? A bluetooth mouse. A USB mouse. A touchpade? What mouse? Jack E/NJ

    Jack E/NJ

  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer

    A touchpade
  • SidGup
    SidGup Member Posts: 79 Die Hard WiFi Icon
    Solved this problem
    1. Go To BIOS
    2.Press Ctrl+S and change touchpad from Basic To Advance
    3.Go to device manager update driver to Elantech and hurray u got the precision touchpad

  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer

    the touchpad problem, it has already been solved, now I have left is the starting of the computer with battery, that is what I need to solve, I am going to send you the link of a video where I show you what the fault is, in case you can help me with acer officials
  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer

    Hello in this video, the room which is the problem that has come to me after updating the BIOS of my boss's laptop, looking to correct an error with the touchpade, which has already been solved.
    
    https://youtu.be/aRH2dOK1Zzo
    
    
    
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Shut the machine down with battery fully charged. Remove the charger. Then press and hold the F2 key. Then turn the laptop on to enter the BIOS menu. Does the machine stay on in the BIOS menu on battery alone? Jack E/NJ

    Jack E/NJ

  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer

    Hi it doesn't hold it restarts the same
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Disconnect the boot drive. Then see if the BIOS menu holds on battery alone. Jack E/NJ

    Jack E/NJ

  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer


    I have already done it but it does not keep, it restarts anyway, this problem occurs after loading the Acer logo, long before the system searches for the operating system
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    We're looking for a device that's turned on during the BIOS boot process that's drawing too much power on the battery alone. Do you have any external devices plugged into any port. If yes, remove them all and try entering the BIOS menu  again on battery alone.  Jack E/NJ 

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • OFFER2020
    OFFER2020 Member Posts: 13

    Tinkerer


    Hello thank you very much, I have already accepted your answers, I did not know the dynamics of the forum well, Now I have a problem and before I start the computer I get this message.

     "Press Y to reset fTPM, if you have Bitlocker or encryption-enabled system, the system will not boot without a recovery key.  Press N to keep previous fTPM record and continue system boot.  fTPM will NOT be enabled with new cpu unless fTPM is (previously initialised) you could swap back to the old CPU to recover TPM related keys and data ?  YES / NO"


    I press N or Y but it does nothing, the only way is with Scape, but it is repeated at every start or restart of the computer. thanks for helping
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Perhaps it's best if you start another thread. The TPM error message you posted should not result from a BIOS downdate process. Are you trying to install another OS than Win10-HP? Jack E/NJ


    Jack E/NJ