Acer VX5-591G-52YZ - Problems with external USB/SD Card, USB Ports not working

Minhbuinhat99
Minhbuinhat99 Member Posts: 3 New User
edited December 2023 in 2020 Archives

I have been running into a very strange problem with my laptop recently. It happens every time I want to work with an USB stick or a SD Card plug in. The first time I inserted the USB to the laptop, regardless of port, it works fine as usual, however when I try to plug in another SD card or USB stick, nothing happens. I still could hear the sound confirming that another USB has been plugged in, but that's just it, nothing else happens. Even worse, when I remove the currently working USB and plug it in again, it goes the same as the other sticks. The only way I can make the sticks works again is to restart my laptop, but even then, only 1 stick works, others just behave like what I mentioned above. Everything used to work fine until the latest windows update I believe. My laptop can still recognize mouses, keyboards and controller, the problem only happens with the USB sticks and SD cards.

My current windows version is (Windows 10 Pro version 1903, build 18362.836). If you know anything about this please let me know asap, if you need any other information related to the problem I will try my best to provide. Thank you in advance.

Answers

  • Minhbuinhat99
    Minhbuinhat99 Member Posts: 3 New User
    If anyone has solution to this problem, I would be appreciated, thank you