Got stuck on Acer logo after trying to boot windows from usb, where is the jumper to reset the bios?

pumpkin1
pumpkin1 Member Posts: 6 New User
edited October 2023 in 2020 Archives
Hello, so i have this laptop Acer Aspire ES1-731, which is not mine. Today i tried booting windows from usb and after restarting got an error : bootable device not found. I power it down then open again and got stuck at Acer Logo.
Tried different combinations of key and methods from internet trying to flash from bios with usb etc. Nothing is working.
I removed the battery, the battery from bios, keyboard, wi fi card, dispaly, everything. The bios doesn't seems to flash or anything and keeps staying at logo. And i can't seem to find the jumper on the mobo to make contact o flash the bios. Where is the jumper?
I am desperate. What is there to do? I need help and in the manual i can't find anything useful. If everyone has an idea, please help me. I tried putting some files of bios on usb and tied booting using FN+ESC but doesn't work. Maybe the files are wrong. 
Any suggestion?  

Answers

  • Have you tried to reset the battery?
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  • pumpkin1
    pumpkin1 Member Posts: 6 New User
    Yes, doesn't work.
  • GAMING6698
    GAMING6698 ACE Posts: 7,739 Pathfinder
    @pumpkin1
    Are you able to boot in bios?
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  • pumpkin1
    pumpkin1 Member Posts: 6 New User
     No, I can't boot into windows.
  • Have you tried to disconnect and reconnect the hdd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • pumpkin1
    pumpkin1 Member Posts: 6 New User
    Yes, doesn't work.
  • Activate d2drecovery in the bios and then try to press alt + f10 before the acer logo.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • pumpkin1
    pumpkin1 Member Posts: 6 New User
    Can't boot into bios.
  • pumpkin1
    pumpkin1 Member Posts: 6 New User
    edited June 2020
    Finally found a solution. Made a USB with rufus non bootable for BIOS AND UEFI and after that i added a file extracted from the files from Acer. The files from Acer was the bios update executable. How to extract the file from the bios folder can be found on internet. Name it ZRV.fd ( the name i found using HxD ) and i plugged the usb drive into the socket. I pressed power to give electricity to USB then power off. I pressed Fn+ESC and then power. I hold ( FN+ESC, after releasing power) till the blue power light started flashing. After that i pressed power. After a couple of seconds the fan started spinning for a while and then stopped. I pressed power and the laptop was successfully flashed the bios. Went through the acer logo showing no bootable device. Went to bios and switched from bios uefi to legacy. From there you should be good to go.
  • So the problem was solved?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)