I used the reset battery option but I can't disconnect the laptop from the AC power source

JuanPT
JuanPT Member Posts: 5 New User
edited October 2023 in 2020 Archives
Hello guys,

I use a pin in the battery reset hole that's in the back of my acer e 14 E5-475-740R laptop in order to add more memory.
Everything's working fine, except that the battery is not charging. As soon as I disconnect the charger the laptop shuts down.
In Windows it shows it charges until 94% but seems that is not true.

Not sure what to do in order to have the battery working again. I have tried to put a ping again in the battery reset, but seems it is not working.

Thanks for your help.

Kind regards,

Edited the content to hide personal information
Acer-Samuel

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited May 2020
    Check this button:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
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  • JuanPT
    JuanPT Member Posts: 5 New User
    edited May 2020
    Hello,

    Thanks, but my laptop doesn't have that button.

    Regards,

    Edited the content to hide personal information
    Acer-Samuel
  • In your model, it is located here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JuanPT
    JuanPT Member Posts: 5 New User
    oh ok yeah. It is there. Should I just press it or should I press and hold?
    And then? Should I try to power it without the AC power adapter?}

    Thank you.
  • Place a few layers of electrical tape:
    Acer A515-51G-58VH Desliga sem aviso e no liga normalmente
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)