My Wifi Stops Working after turning on Laptop (AN515-43-R3MZ)

TomasSkacel
TomasSkacel Member Posts: 12

Tinkerer

edited December 2023 in 2020 Archives
Hello
I have a problem with my new Acer Nitro 5. Everytime i restart or turn on my laptop my wifi disconnects and looses connection. 
How do I fix this

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @TomasSkacel
    Open device manager→expand network adapters→right click on your wireless adapter→select update device→automatically get updated.........
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

    edited May 2020
    @GAMING6698

    It didnt work it said i had the latest drivers so i tried to restart my laptop and it still crashes the wifi connection
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @TomasSkacel
    Open device manager→expand network adapters→right click on your wireless adapter→properties→driver tab→post screenshot of that screen here
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer


    Idk if its the latest drivers but it still says it the latest
  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @TomasSkacel
    Try to disable then enable Device 
    If problem still persists then 
    Click on roll back driver 
    Open device manager→expand network adapters→right click on your wireless adapter→properties→driver tab→click on roll back driver→after completing restart your laptop 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Try placing the wireless network card for maximum performance here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

    edited May 2020
    @egydiocoelho @GAMING6698
    I tried both methods but Still after restarting my internet connection crashed


  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @TomasSkacel
    1. Use Windows "Troubleshoot problem" (right mouse click on the network icon on the task bar near to the clock).
    2. Open "Device manager"Press the right mouse key on your wireless driver then select uninstall the driver.
    3. Now restart the PC and Windows will reinstall the WLan driver. This will reset your Wi-Fi driver.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Try disabling these two functions:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

    @GAMING6698
    It still is crashing 

  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

    @egydiocoelho
    I cant seem to find it
  • Turn off the notebook and press the power for 12 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TomasSkacel
    TomasSkacel Member Posts: 12

    Tinkerer

    @egydiocoelho it still is crashing should i send it to acer to repair it for me?