chromebook problem

ALIADAM
ALIADAM Member Posts: 6 New User
edited November 2023 in 2020 Archives
Hello friends ;I have a problem I cannot get a copy of (Chrome os )to my device with the Chrome tool
what should I do?
Please help me,thanks.

Answers

  • ALIADAM
    ALIADAM Member Posts: 6 New User
    Thanks for your response ,When I want to download a copy of the operating system for chrome os , I cannot do that. The chromebook recavery tool  does not work with me.
  • pkw
    pkw Member Posts: 69 Die Hard WiFi Icon
    The recovery tool, as the name says, is for creating a recovery media from the system that you already have. It doesn't download anything.
  • ALIADAM
    ALIADAM Member Posts: 6 New User
    Yes exactly
  • ALIADAM
    ALIADAM Member Posts: 6 New User
    Please see the attachment.
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Do you have either the USB flash drive or an SD card inserted? Maybe they require FAT32 instead of exFAT or NTFS?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ALIADAM
    ALIADAM Member Posts: 6 New User
    dear billsey;
    Yes, I did but nothing.
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Have you downloaded the OS image from Google?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ALIADAM
    ALIADAM Member Posts: 6 New User
    I tried, but it didn't work.
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Did you follow Google's suggested procedure? You have to do it on a different machine because yours is not working right.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.