Triton 500 PT

JonniBravo
JonniBravo Member Posts: 7 New User
edited November 2023 in 2020 Archives
Hi all,

I have bought a Acer triton 500 2070 laptop hoping to run VR when I am out and about[oculus quest/oculus link].  I have done a compatibility test which has said my laptop is more than capable of running VR.  However the tracking and image is not working correctly leading me to believe the laptop's usb is a problem.  I have connected through both usb-c and the usb 3 ports and the same result every time.  Is there any way of getting a better connection like drivers or something.

Answers

  • Olliej82
    Olliej82 Member Posts: 5 New User
    I have the same model triton 500 and am having bad performance using oculus rift s. I have it connected to the Mini DisplayPort and have tried usb 3 and usb c ports but the performance in half life alyx and walking dead saints and sinners is terrible regardless of quality settings. I’ve even done a complete restore back to factory settings but that didn’t fix it. I’ve had this laptop since October 2019, it used to last around 6 to 7 hours on battery and now only manages 2 hours. Also the fans are constantly on now even though temps are good, they used to turn off when just doing light desktop work but not any more. I’m fed up with trying to get the thing to work right.
  • What is the exact model? Example PT515-51-58VH.
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  • Olliej82
    Olliej82 Member Posts: 5 New User
    Predator Triton 500 PT515-51-707Q  Part number NH.Q4XEK.003
  • JonniBravo
    JonniBravo Member Posts: 7 New User
    I solved the problem..... well sort of.   I have to put the laptop in turbo then turn it off after a few seconds and it works fine after that.   Hope what's happening to you laptop died not happen to mine or I'll be using my statutory rights. 
  • Does this problem still occur when updating drivers on intel and nvidia sites, after using the DDU? Also, what is the version of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • JonniBravo
    JonniBravo Member Posts: 7 New User
    I have not tried to update the drivers as windows tends to do this, I did load  acer care and it stated no updates were needed I may try this later.  My BIOS is Insyde Corp v1.05 11/3/19
  • About the drivers, try to update on the intel and nvidia websites. About bios, version 1.05 is one of the oldest available on the Acer website. Check if it is worth it or not to update the bios, because of the risk of turning the notebook into a brick.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • JonniBravo
    JonniBravo Member Posts: 7 New User
    Updated the bios i did use geforce experience to update gpu drivers I'll try updating the Intel drivers as well.   What's the major risk with notebooks and bios updates I've never had a problem updating bios before even on single boot bios although they have all been desktops.
  • Which version did you update the bios to? The risk of updating the bios, is why you turn the notebook into a brick. Try updating your intel drivers and then check to see if the problem still occurs.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JonniBravo
    JonniBravo Member Posts: 7 New User
    Latest 1.13 i will look at the Intel drivers