Predator Helios 300 1660ti Thermal Issues

AnirudhMallick
AnirudhMallick Member Posts: 4 New User
edited November 2023 in 2020 Archives
I purchased my Helios 300 back in November of 2019. It worked great for the time and had no issues. However recently, I have been getting temps that are way too high even on idle.
My cpu would reach 90+ degrees on idle with no load and the fans would always be on max as soon as I turn the laptop on. The keyboard itself heats up so much that it becomes hard type on. Any suggestions on how to fix this?

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,742 Pathfinder
    edited May 2020
    @AnirudhMallick
    Your laptop need to check by acer engineer 
    You are under warranty, send it to service centre for checking 
    You may need to log you case first, get in touch with acer costumer care in your region
    http://www.acer.com/worldwide/
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • AnirudhMallick
    AnirudhMallick Member Posts: 4 New User
    @AnirudhMallick
    You laptop need to check by acer engineer 
    You are under warranty, send it to service centre for checking 
    You may need to log you case first, get in touch with acer costumer care in your region
    http://www.acer.com/worldwide/
    i would love to but the issue is that there are no acer showrooms where i live i got the laptop from amazon. One thing might be that i use the laptop really hard and have lots of applications and games installed so that might be the issue?? but it should be able to handle all that
  • Is your notebook under warranty? If not, I suggest that you replace the thermal paste:
    https://www.youtube.com/Ph2ibK79zd8
    https://www.youtube.com/aPUCYUiGWZQ
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • AnirudhMallick
    AnirudhMallick Member Posts: 4 New User
    Is your notebook under warranty? If not, I suggest that you replace the thermal paste:
    https://www.youtube.com/Ph2ibK79zd8
    https://www.youtube.com/aPUCYUiGWZQ
    Is your notebook under warranty? If not, I suggest that you replace the thermal paste:
    https://www.youtube.com/Ph2ibK79zd8
    https://www.youtube.com/aPUCYUiGWZQ
    I fixed it, resetting windows seemed to fix my issue. It seems like there were a lot of background apps keeping the cpu active

  • OK my friend. Accept your own response to get the topic resolved.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)