No other boot order available

DarrylF
DarrylF Member Posts: 5 New User
edited November 2023 in 2020 Archives
Hi all,

I have a question about an Acer Predator Helios that I recently purchased.

Upon first start of the laptop, I see the predator logo coming on display. After that, the laptop goes into this EFI shell. 
So I restart the laptop to enter the BIOS, figuring I would have to change something with the boot order.
Upon entering The BIOS, when I go to BOOT, there is no other option to select, besides UEFI_SHELL.

Has anyone encountered this and is aware of anpossible fix? I’m a bit clueless here. 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    Download the iso only x64 from windows 10 here and choose to save the iso on the computer and not on the usb stick:
    Then open powershell as an administrator and enter these commands: https://go.microsoft.com/fwlink/?LinkId=691209
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign.
    Extract the windows iso with winrar to the root of the usb stick.

    Go to the bios, activate the f12 boot menu and create a password on setsupervisorpassword to disable secureboot.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited May 2020
    Can you provide the exact model? Example AN515-51-75KZ. I believe you purchased a computer without an operating system installed:
    https://youtu.be/fQS9A4O_4uQ
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DarrylF
    DarrylF Member Posts: 5 New User
    Can you provide the exact model? Example AN515-51-75KZ. I believe you purchased a computer without an operating system installed:
    https://youtu.be/fQS9A4O_4uQ
    Thank you for replying.
    the model is PH315-52-79H8.

    I did a check on the productbox, it indeed that that the OS is Boot-up Linux. The actual description of the product on Amazon says it contains Windows 10. They made a mistake there.

    Can you advice me on how to still install Windows 10 on this laptop?

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    Download the iso only x64 from windows 10 here and choose to save the iso on the computer and not on the usb stick:
    Then open powershell as an administrator and enter these commands: https://go.microsoft.com/fwlink/?LinkId=691209
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign.
    Extract the windows iso with winrar to the root of the usb stick.

    Go to the bios, activate the f12 boot menu and create a password on setsupervisorpassword to disable secureboot.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DarrylF
    DarrylF Member Posts: 5 New User
    Download the iso only x64 from windows 10 here and choose to save the iso on the computer and not on the usb stick:
    Then open powershell as an administrator and enter these commands: https://go.microsoft.com/fwlink/?LinkId=691209
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign.
    Extract the windows iso with winrar to the root of the usb stick.

    Go to the bios, activate the f12 boot menu and create a password on setsupervisorpassword to disable secureboot.
    Huge thank you for helping me out. I will follow all of the above and let you know if it worked!
    Have a great evening!
  • Post the result here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DarrylF
    DarrylF Member Posts: 5 New User
    Post the result here!
    It worked like a charm, laptop is up and running now! Thank you so much!
  • Great. Accept the answer that helped you.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)