my acer r11 refuses to connect to a 5g wifi network

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Answers

  • damonmoore
    damonmoore Member Posts: 19 Troubleshooter
    i also just unplugged the extender and same issue "bad password"

  • damonmoore
    damonmoore Member Posts: 19 Troubleshooter
    StevenGen said:

    What I would suggest is for you to check all settings and/or if any or both the 2Wire 3801HGV and the Actiontec WCB3000N wireless extender are not faulty or their setup is incorrect? Do this in a process of elimination like disconnect the WCB3000N wireless extender and see if the CB5-132T works fine on the 2Wire 3801HGV 2.4G modem? 

    Because and as you said that your CB5-132T “connects perfectly fine to my friends wifi although I don’t know if it is 2.4 or 5g since his parents had setup a custom name for the wifi” which could be that your WCB3000N wireless extender is setup incorrectly or faulty? Otherwise my suggestion would be to get a new 2.4/5G modem like Asus which are the best around and I use or the Netgear or D-Link etc (whatever you can afford?) don't use a wireless extender as that causes allot of problems and just using a good 2.4/5G modem will work the best. 

    unplugging and resetting both the router and extender solved my issuse

    thats anyone who helped with suggestions
  • damonmoore
    damonmoore Member Posts: 19 Troubleshooter
    thanks* ***** autocorrect
  • It is complicated to know what is happening without having physical access to the computer. In addition, it is necessary to access the main router settings and also the router extender.
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  • TunTuri
    TunTuri Member Posts: 1 New User
    Hello! I had similar problems with my Acer CB314-1H-C07F, I couldn't join to my 5GHz wifi, whereas the connection to 2.4GHz wifi was all OK. The networks had same password, but when joining to 5GHz wifi, I got "invalid password" error. All other devices I got worked OK in my 5GHz band. My WLAN AP's are RT-AX82U and RT-AX86U in mesh setup. I googled around and found multiple discussion threads throughout internet telling problems with chromebooks and 5GHz wifi's. It seems that some Linux distros are affected too. Some solutions were to disable TKIP from wlan AP settings, but I didn't have that enabled (or I didn't even have possiblity enable it on WPA2). I got my chromebook working in my network by only rolling back to WPA from WPA2. Having WPA2 or WPA3 in 5GHz band claimed that the password problem, but seems that with WPA(1), my chromebook can access 5GHz network and everything works OK. This is a bit strange, because my 2.4GHz network has still WPA2 enabled, and that works. It might be that the network stack in chromeos is still somewhat immature, and by seeing that some Linux distros are having similar problems, it might be that some buggy branch of linux wlan stack has been copied to chromeos, therefore causing these problems. But... this is only my speculation, the actual reason might be something else.