E5-576G-50EN shuts down repeatedly from 50% below

Nald
Nald Member Posts: 2 New User
edited October 2023 in 2020 Archives
I've noticed that my unit automatically shuts down when it reaches 50% while on battery and cannot be switched on again until I plugged the charger. Next time I turned it on it shuts down again at 35% next at 26%. I haven't done any maintenance or battery calibration 2 years since I bought the unit. Isthe battery the main problem?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,947 Trailblazer
    Its most probably that the battery is not plugged in properly and/or the battery plug has a lose wire or has a lose pin that is moving at the plug, check that all wires and the plug is contacting and working. If the battery needs replacing you will not get much use out of it e.g. maybe and max 5min or less, how long does 50% last you? 
  • Nald
    Nald Member Posts: 2 New User
    StevenGen said:
    Its most probably that the battery is not plugged in properly and/or the battery plug has a lose wire or has a lose pin that is moving at the plug, check that all wires and the plug is contacting and working. If the battery needs replacing you will not get much use out of it e.g. maybe and max 5min or less, how long does 50% last you? 
    Should I take it to a repair center? I haven't opened this unit yet and I don't know how I can check for the battery plug then. Battery drains for no longer than an hour from a full charge to 50%