Samsung 860 Evo Sata m.2 doesnt show bios and windows disk manager..

isa86
isa86 Member Posts: 9

Tinkerer

edited December 2023 in 2020 Archives
Hi. i have Nitro 5 AN515-43 laptop. its came with 256 ssd. no harddisk no sata ssd.

so i need extra space. and i bought brand new 860 evo sata m.2. there is sata m.2. slot on mother board. but i cant see my ssd (860 evo) on bios or disk manager. Can someone help me with that ?

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,200 Trailblazer
    edited May 2020
    @isa86 boot in bios and 
    Try to change sata mode, if option is not available then under main/boot tab press CTRL+S

    After changing sata mode, save and exit
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    @isa86 boot in bios and 
    Try to change sata mode, if option is not available then under main/boot tab press CTRL+S

    After changing sata mode, save and exit
    i tryed it. Press Ctrl + s. Sata mode turn avilable "Sata mod : AHCI" no another option. just this.

    https://imgur.com/jrAAMOa
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    still not working ssd scant see it anywhere
  • GAMING6698
    GAMING6698 ACE Posts: 8,200 Trailblazer
    @isa86
    inspect the  SSD connections for bent or misaligned pins. Folding, crimping, pinching, or creasing data cables can cause the wires to break inside the insulation.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    Thanks for try to help. i checked connectors there is no problem i can see.
  • GAMING6698
    GAMING6698 ACE Posts: 8,200 Trailblazer
    @isa86 I don't know to much about this case.
    I am Inviting two colleagues to participate in this topic @egydiocoelho @brummyfan2
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Does ssd appear on the information tab of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    Does ssd appear on the information tab of the bios?
    No. Its not appear on bios or windows disc manager.

    Is there any possible to ssd problem? Maybe manufacture broken.. 
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    edited May 2020
    Does ssd appear on the information tab of the bios?
    https://ibb.co/pR09T1X ssd

    https://ibb.co/MnwfGtS socket

  • Please access the bios by pressing f2 before the Acer logo. Then go to the information tab and check if the ssd appears in hdd0 or hdd1 and send a photo here.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    Please access the bios by pressing f2 before the Acer logo. Then go to the information tab and check if the ssd appears in hdd0 or hdd1 and send a photo here.
    https://ibb.co/mCx7D1h
  • OK! Access windows and press windows + r. Then type msconfig and enable safe boot. Restart windows and change sata mode to rst with optane. Also make sure that both ports are enabled in either sata configuration or storage sata configuration.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    OK! Access windows and press windows + r. Then type msconfig and enable safe boot. Restart windows and change sata mode to rst with optane. Also make sure that both ports are enabled in either sata configuration or storage sata configuration.
    i didint understand  these parts "Restart windows and change sata mode to rst with optane. Also make sure that both ports are enabled in either sata configuration or storage sata configuration." 

    after restart chance sata mode to rst on bi1os right ? also i dont know what is optane. and i am lost here "
    Also make sure that both ports are enabled in either sata configuration or storage sata configuration."
  • OK! Access windows and press windows + r. Then type msconfig and enable safe boot:
    How to Boot in Safe Mode on Windows 10 - Flux Technology Africa
    Restart windows and change sata mode to rst with optane:
    Aspire 5 A514-52 - BIOS SATA Optane mode missing- ONLY have AHCI
    Also make sure that both ports are enabled in either sata configuration or storage sata configuration:
    Swift 1 wont detect m2 SSD - Page 2  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • isa86
    isa86 Member Posts: 9

    Tinkerer

    OK! Access windows and press windows + r. Then type msconfig and enable safe boot:
    How to Boot in Safe Mode on Windows 10 - Flux Technology Africa
    Restart windows and change sata mode to rst with optane:
    Aspire 5 A514-52 - BIOS SATA Optane mode missing- ONLY have AHCI
    Also make sure that both ports are enabled in either sata configuration or storage sata configuration:
    Swift 1 wont detect m2 SSD - Page 2  Acer Community
    Thanks all of you for try helping. i tryed all our solutions except last one. my solution is "i give back broken ssd back and buy brand new and its working well" thanks for everything