Acer aspire a351 screen stopped working properly

FRH2311
FRH2311 Member Posts: 11 New User
edited October 2023 in 2020 Archives
My Acer aspire a351 is only a year old. No problems. Turned it on today and when I start google chrome, the screen comes up flickering and doesn’t scroll properly. Re-booted laptop twice and now when I try and open google chrome, all I get is a grey screen with thick black line across the top. Please help!!

Answers

  • Does this problem only occur in google chrome?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • FRH2311
    FRH2311 Member Posts: 11 New User
    Yes! I’ve tried uninstalling google chrome (in order to re-install it to see if that helps) but my laptop simply won’t uninstall google chrome?!
  • FRH2311
    FRH2311 Member Posts: 11 New User
    I’ve managed to uninstall google chrome and have just downloaded it again (using IE to get online) and it’s re-installed but, exactly the same problem: grey screen with thick black line across the top. Can anyone help please??
  • Can you send a screenshot?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)