accer nitro 5 key board issues?

esmith
esmith Member Posts: 3 New User
edited December 2023 in 2020 Archives
Hi im having issues with the key board stopped working, i cant turn it on, so i removed the screws and tried removing cover, i can not get it all the way off, when i touched the power switch it came back on, everything worked fine, when i put the screws back in the issues return, some keys don't work including the power switch,i repeated the process, this time leaving screws out, the issue returned after snapping  the cover back on, if i tap on the key board or around it, it will partially work, any ideas? also a step by step video would help in removing the back
thank you  

Answers

  • what is the exact model? Example an515-51-75kz.
    https://youtu.be/Kz07agyNDVI
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • billsey
    billsey ACE Posts: 35,247 Trailblazer
    Check to make sure there isn't anything under the keyboard area that would be pushing up on it. A swollen battery, for instance, can act like that.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • esmith
    esmith Member Posts: 3 New User
    in response to egydiocoelho my model is a n18c4 or nitro an517-51 series
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited May 2020
    I agree with colleague @billsey:
    billsey said:
    Check to make sure there isn't anything under the keyboard area that would be pushing up on it. A swollen battery, for instance, can act like that.
    Check out this video:
    https://youtu.be/FbyIewuLGy4
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • esmith
    esmith Member Posts: 3 New User
    soo that video was pointless it was a galaxy advertisement..how do you get the cover off???
  • I fixed the link!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)