Low fps and sudden drop in fps while gaming!! Nitro-5 AN515-42

TanmayAnchalkar
TanmayAnchalkar Member Posts: 6 New User
edited December 2023 in 2020 Archives
I have a Acer Nitro-5 AN515-42 with Ryzen 5 2500U as the soc and RX560X as the gpu. I have updated all the drivers and even the AMD Adrenaline app is updated to the latest version, but still I get barely 70fps in CSGO and face sudden fps drops to around 30fps every 15 - 20 seconds!! The game (CSGO) is supposed to run at more than 100fps (As that's what I have heard). Can anyone please provide me with a solution?

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon TanmayAnchalkar !

    The first issue is that this harwrae set does not have proper game support.
    Are you using the basic settings to play?

    1- all drivers and windows must be properly updated
    2- the device must be set to use the high performance power plan of Windows
    3- the battery must be charged 100% before playing
    4- Battery should be set to advanced power options for maximum performance.
    5- Game applications must be set in dedicated GPU painel (AMD or Nvida if you have one) to be the main
    6- The appliance must be connected directly to a properly grounded power outlet without any power adapter.


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  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    I have a Acer Nitro-5 AN515-42 with Ryzen 5 2500U as the soc and RX560X as the gpu. I have updated all the drivers and even the AMD Adrenaline app is updated to the latest version, but still I get barely 70fps in CSGO and face sudden fps drops to around 30fps every 15 - 20 seconds!! The game (CSGO) is supposed to run at more than 100fps (As that's what I have heard). Can anyone please provide me with a solution?
    AN515-42 is not suitable for heavy gaming; it can pull small to mid level games.
    Also, if you are on Adrenaline 2020, I would recommend going to the one from Acer site. Installing 2020 on my laptop got me FPS drops compared to the one from Acer site.
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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited December 2019
    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for this exact model, the Graphics Drivers on the Acer site are only base drivers. If you haven't already downloaded and installed it then click this link to download it.
    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-3

    Most of the problems I have encountered answering questions similar to yours are that users do not have the GPU set up correctly in the Control Center and are gaming on their Dedicated Vega 8 GPU which gives poor performance and is not designed for gaming. I have your exact model and my gaming experience using the AMD 2020 Control Center is good, Follow these instructions

    First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

    Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
    Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

    Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

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  • Stax321
    Stax321 Member Posts: 2 New User
    Nothing of the above works.I have acer nitro 5 15 42 (Ryzen 5 2500 config)And i have done every ***** step and yet i cant get more then 61 fps in League  of Legends.It seems acer made a bad build and now they ***** me so hard but nvm every new thing is a lesson so now i know i will never buy an acer product in the future and im always going for an intel config.Acer sucks.They dont even want to anwser us why we are getting 60fps and nothing more just think abt it how bad this company is.
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Stax321 said:
    Nothing of the above works.I have acer nitro 5 15 42 (Ryzen 5 2500 config)And i have done every ***** step and yet i cant get more then 61 fps in League  of Legends.It seems acer made a bad build and now they ***** me so hard but nvm every new thing is a lesson so now i know i will never buy an acer product in the future and im always going for an intel config.Acer sucks.They dont even want to anwser us why we are getting 60fps and nothing more just think abt it how bad this company is.
    I have the exact model - this isn't exactly a stellar configuration on this laptop, but it is a good one. Also I added another 8 GB RAM to it to get to 16 and an SSD for windows and games - and this made a huge difference for me in gaming. Also, my windows is crazy optimized for performance and security.

    Take a screenshot of your my computer - showing disks and usages percent.
    Also...
    • What kind of disks are those - SSD or HDD?
    • What disk/partition is windows installed?
    • What disk/partition is the game installed?
    • What background services (windows and non windows) are on?
    • What are the game settings?
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  • Slyvyxpewpew
    Slyvyxpewpew Member Posts: 2 New User
    https://gitlab.com/ryzen-controller-team/ryzen-controller/-/releases 
    You Can Use this To Remove the Sudden Drops 
    But Be Careful Doing this :)
    Also Run it as Administrator so that you the settings can Permit the Instructions 

    Instructions: Download the 1.13.5 version
    Change the VRM Current to 37
    Change the STAPM constant time to 800
    and Lastly Change the STAPM Limit to 20
    then Click apply.


    Im not a Acer Employee 
    Just a Geek :)

  • Slyvyxpewpew
    Slyvyxpewpew Member Posts: 2 New User
    https://gitlab.com/ryzen-controller-team/ryzen-controller/-/releases 
    You Can Use this To Remove the Sudden Drops 
    But Be Careful Doing this :)
    Also Run it as Administrator so that you the settings can Permit the Instructions 

    Instructions: Download the 1.13.5 version
    Change the VRM Current to 37
    Change the STAPM constant time to 800
    and Lastly Change the STAPM Limit to 20
    then Click apply.


    Im not a Acer Employee 
    Just a Geek :)

    In My Opinion The Power distribution is the reason why There is a sudden Frame Drop :)