Thermal paste and pads

Samuel06
Samuel06 Member Posts: 12

Tinkerer

edited November 2023 in 2020 Archives
Posted yesterday about my Helios 300 playing games and reaching 85 degrees, took it to  a shop as I spoke to them and they told me thermal pasting would help this, they seemed confident I. This so I went ahead with them. Having got home it then hit 93 degrees before I quickly shut it down. 

I have contacted acer but got a feeling it might not be under warranty, I decided to have a look at the work carried out today and asked a Facebook page I am on to see if it looked correct, all the comments were no, and a lot saying it’s shocking? I couldn’t fully remove the unit as 1 screw they have rounded off and it seems to be stuck my some thread lock? I will post all pictures.

But my question was someone in the comments mentioned about thermal pads and saying it looked like he’s pasted over them. I contacted him and he has said he has left them in but didn’t think they needed replacing?  

If nothing from acer I am going to attempt to clean it and re paste it myself with help from YouTube. Anyone got any recommendations on the cleaning solution and best paste, also will I need to replace these pads of just clean them be enough?
thanks in advance 

Answers

  • Samuel06
    Samuel06 Member Posts: 12

    Tinkerer

    have managed to get the stuck screw out and here are some clearer pictures of the work they carried out
  • Damned
    Damned Member Posts: 20 Networker
    edited May 2020
    Now you need to reapply the paste.
    You shouldn't open it if you had no temp problems. 
    Use Kryonaut for CPU and GPU and K5 Pro Thermal paste
    for the rest.
    No need for thermal pads.
  • Samuel06
    Samuel06 Member Posts: 12

    Tinkerer

    Damned said:
    Now you need to reapply the paste.
    You shouldn't open it if you had no temp problems. 
    I will be doing this, have ordered the paste and cleaner should be here tomorrow. 

    Any idea on the original question though? I did have temp problems it was hitting 93 degreees for cpu once the shop had worked on it, which it never done before so I am asking about the work carried out. 
  • Damned
    Damned Member Posts: 20 Networker
    I can see that they put the same paste on CPU,GPU,vram etc.
    That is not good.

  • Samuel06
    Samuel06 Member Posts: 12

    Tinkerer

    Damned said:
    I can see that they put the same paste on CPU,GPU,vram etc.
    That is not good.

    Okay thank you, would you not paste the gpu then or is it suppose to be different for that one? 
  • GAMING6698
    GAMING6698 ACE Posts: 7,742 Pathfinder
    edited May 2020
    @Damned
    You are right but applying different thermal paste not recommended
    @Samuel06
    Grizzly Kryonaut and cooler master thermal paste is best and recommend.
    Apply one thermal only but make sure you are applying correctly and do not damage any component.

    Btw,overheating also cause by outdated driver and bios version.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Damned
    Damned Member Posts: 20 Networker
    edited May 2020
    Vram chips need thicker paste that is why i told him to use K5 Pro for all except CPU and GPU.
    Also Vram chips in Helios 2019 need different thicknesses thermal pads.
  • GAMING6698
    GAMING6698 ACE Posts: 7,742 Pathfinder
    Make sure don't mix them
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Samuel06
    Samuel06 Member Posts: 12

    Tinkerer

    Everything seem okay in this guide? Was planning on following this one as exact same model 
    https://youtu.be/H51Gne8OBqc