new laptop: BSOD for every game, Video TDR Failure What failed: nvlddmkm.sys

gershonmorgenstern
gershonmorgenstern Member Posts: 10

Tinkerer

Hi everyone,

Just got my new Acer Predator Helios 300 (Model: PH317-53-757Z with an RTX2070) yesterday and can not play a single game without crashes. After the screen suddenly flickers and the sound starts repeating, the entire system crashes with a blue screen of death.

Stop Code: VIDEO TDR FAILURE
What failed: nvlddmkm.sys

I have looked around for solutions, have tried updating and reinstalling the drivers, even restoring windows but nothing seems to help. It was like this from the very beginning and have yet not been able to enjoy any games on my gaming laptop for longer than 20 minutes.

Please help.

Answers