Why is Helios 300 (PH315-51) heating up lately?

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Answers

  • Vinayak096
    Vinayak096 Member Posts: 43 Devotee WiFi Icon
    ArsenioB said:
    and my cpu temp on minimal usage(chrome only) is jumping from 40-60c. i cant give the exact figure because the temp is changing every 2-3seconds. this is ***** me off. im pretty sure  that it's not a hardware problem. my helios 300 (2019) is clean and this happened after windows 10 update last week. i also check the core voltage offset and its still the default. 
    Try Uninstalling chrome with IObit uninstaller, then Reinstall again after rebooting.
  • ArsenioB
    ArsenioB Member Posts: 10

    Tinkerer
    Vinayak096 said:
    ArsenioB said:
    and my cpu temp on minimal usage(chrome only) is jumping from 40-60c. i cant give the exact figure because the temp is changing every 2-3seconds. this is ***** me off. im pretty sure  that it's not a hardware problem. my helios 300 (2019) is clean and this happened after windows 10 update last week. i also check the core voltage offset and its still the default. 
    Try Uninstalling chrome with IObit uninstaller, then Reinstall again after rebooting.

    I tried that. But even though no program is open CPU seems to be a sensitive . When I'm just going to open a non cpu intensive software it will jump from 43-60c real quick. And when I'm gaming the cpu goes up to 90c! Which I never encounter since last week. 
  • Vinayak096
    Vinayak096 Member Posts: 43 Devotee WiFi Icon
    ArsenioB said:
    and my cpu temp on minimal usage(chrome only) is jumping from 40-60c. i cant give the exact figure because the temp is changing every 2-3seconds. this is ***** me off. im pretty sure  that it's not a hardware problem. my helios 300 (2019) is clean and this haalppened after windows 10 update last week. i also check the core voltage offset and its still the default. also my room temparature is 19c with AC. 
    Uninstall Chrome with IObit Uninstaller and then reinstall it after reboot. If this doesn't work then try undervolting with IntelXTU (It's a safe process, you'll need to find the right guide for your model)
  • ArsenioB
    ArsenioB Member Posts: 10

    Tinkerer
    Vinayak096 said:
    ArsenioB said:
    and my cpu temp on minimal usage(chrome only) is jumping from 40-60c. i cant give the exact figure because the temp is changing every 2-3seconds. this is ***** me off. im pretty sure  that it's not a hardware problem. my helios 300 (2019) is clean and this haalppened after windows 10 update last week. i also check the core voltage offset and its still the default. also my room temparature is 19c with AC. 
    Uninstall Chrome with IObit Uninstaller and then reinstall it after reboot. If this doesn't work then try undervolting with IntelXTU (It's a safe process, you'll need to find the right guide for your model)
    My Acer Helios 300 is already undervolt -.125v.
    I didn't change anything when it comes to voltage. 
  • Vinayak096
    Vinayak096 Member Posts: 43 Devotee WiFi Icon
    ArsenioB said:
    Vinayak096 said:
    ArsenioB said:
    and my cpu temp on minimal usage(chrome only) is jumping from 40-60c. i cant give the exact figure because the temp is changing every 2-3seconds. this is ***** me off. im pretty sure  that it's not a hardware problem. my helios 300 (2019) is clean and this haalppened after windows 10 update last week. i also check the core voltage offset and its still the default. also my room temparature is 19c with AC. 
    Uninstall Chrome with IObit Uninstaller and then reinstall it after reboot. If this doesn't work then try undervolting with IntelXTU (It's a safe process, you'll need to find the right guide for your model)
    My Acer Helios 300 is already undervolt -.125v.
    I didn't change anything when it comes to voltage. 
    Call the service center, they might help you by accessing your laptop through a remote server.

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