Adding more RAM but monitor doesn't turn on

bgan
bgan Member Posts: 2 New User
edited November 2023 in 2020 Archives
I've recently bought a Helios 300 and it came with 2x4gb RAM and I ordered 1x8gb RAM DDR4 2666Hz and it is working but I added another 8gb absolutely the same and the monitor didn't turn on. I tried them both separately and they are working but not when both are inserted into the laptop. How can i fix that?

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